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Free Shipping on All Orders above $59. We ship all orders by next business day.
Free Shipping on All Orders above $59. We ship all orders by next business day.

Refund Policy

At ProbioticSmart LLC, our customers come first, and we want you to be as satisfied as possible with our products that we lovingly produce and present. Should you however, feel that the product does not match your expectations, you may within 15 days of purchase, return the product and the refund thereof shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days

Please remember:

  1. The return shipment charges have to be borne by you
  2. The feedback slip included in your shipment, has to be filled in, giving the reason for your return.
  3. If you no longer have the original packing slip, please include the following information with your shipment:

    o Order Number  

    o Items being returned (item number, name, and quantity being returned).

    o The reason for your return.  

    o Your contact information (full name, address, and phone number/email).

  4. We cannot issue refunds of any kind for purchases made through retail stores, practitioners, or third-party websites. If you purchase any product from a retail store, practitioner, or third-party website, the refund policy of that retail store, practitioner, or website shall apply.

    We believe in providing the best quality products only and are certain a situation for return will not arise. We thank you fully for your support of our brand and all that we stand for and wish you a lifetime of health, peace, and happiness!
  • Pack the products securely in a sturdy package and include the information above. 
  • Return the package to: